Choosing the Right Asterisk Solution Provider for your Organization

A PBX (private branch exchange) is a business telephony system that utilizes many telephone lines to switch a call between a VoIP (Voice over Internet Protocol) user and a caller using regular phone line. The biggest advantage of asterisk technology is that it utilizes converged data along with voice networks. SO, a user doesn’t need separate lines for making calls and using internet simultaneously.

For a company, communication systems play a major role in getting more number of customers to their business. From improving the overall productivity to building strong relationships, PBX systems are integrated with Asterisk Solutions.This makes a traditional business phone system into IP-based communication network.

For better flexibility and long-term operation, asterisk-based PBX systems are the best choice for any company. With the advancement of business communication, one can easily operate monitoring and calling process at the same time, without any interruption in the network. However, you need to select the right asterisk-based PBX solution provider for your business, so follow these useful tips:

Premise vs. Hosted:Asterisk-based solutions are available with both on-premise as well as hosted communication systems. However, both have different pricing, features, functionalities and uses. You need to choose the system according to your company’s budget and then make the right decision by choosing one of them.

Compare the features of both the systems, so that you will get a better idea of which one will the most beneficial for your company. In addition, you will need to select the right services from both of them if you are installing combined set of features.

Good tech support:A good service provider must have a team of professionals that can resolve any technical query. They must be available 24*7 to serve quick and most reliable solutions. A doo technical support will also assist you to establish security in the systems as well as company’s network.

Set of customizing features:Hosted asterisk solutions will need interference of the provider because in this case, monitoring will be done from the agency’s side. On the other side, premise based solutions offers more customization features for every customer.

Therefore, for advance customization choose premise based solutions, otherwise select hosted solution. They have a set of great features that can help your employees choose their own priority of calling numbers.

Attention on Total Cost of Ownership (TCO):Total cost of ownership (TCO) should be considered as major factor in deciding the right asterisk-based PBX solution. This will be added with initial capital required to invest in buying a new phone network. Based on some past statistics, TCO of on-premise solutions are lesser than cloud-based solutions.

Traditional PBX as well as IP-based PBX systems has some great benefits to offer a company regarding the efficiency and the overall productivity of calling agents. In addition, there will be huge saving in costs as well because there are no additional equipment of hardware required to use their services. Therefore, you must consider this essential guide to choose the right solution.